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Alejandra Teran

Alejandra is an AI advisor and Salesforce expert.

She specializes in helping businesses and entrepreneurs use artificial intelligence as a superpower to increase sales, stand out from the competition, and work smarter.

She’s the creator of AI programs designed specifically for real estate, including the AI Masterclass for Top Producers and her live accelerator program for real estate agents. She also develops custom AI automations—including AI assistants for real estate—and helps agents and brokers grow their businesses through personalized advisory.

Alejandra has helped hundreds of entrepreneurs successfully apply AI strategies and tools to their businesses, generating more qualified leads and real growth.

She has led global teams and projects across three continents at major companies like Deloitte, where she served as a Managing Director and leader of the Global Salesforce Center of Excellence. She was Director of CRM at Freddie Mac and spent over a decade in the BPO industry, where she served as Global VP of Business Intelligence at Teleperformance, the world’s #1 call center company.

Alejandra is a Salesforce expert and founder of 10X Cloud Value, a boutique consultancy that helps Salesforce clients get real value from the platform. She also launched an e-commerce venture fully automated with strategic AI implementations.

She’s a bilingual speaker (English/Spanish) with experience in high-level events such as Salesforce Dreamforce, eXpcon, and various industry podcasts. She holds an MBA from the University of Miami, with concentrations in Marketing and Finance. She’s also a licensed real estate investor and agent.

Alejandra brings a unique perspective that combines leadership in strategy, technology, consulting, entrepreneurship, and real estate. This blend allows her to teach clients how to apply AI in a practical, no-nonsense way—focused on real results and business transformation.

With 25 years of experience in digital transformation and over 5,000 hours of hands-on work with generative AI in real business use cases, she knows how to turn this technology into concrete, effective solutions.

Alejandra Teran - Chief AI Wiz

"Chief AI Wiz"

Things She Can Advise On:
⚡AI Education, AI Strategy, and AI Automations
⚡Digital Transformation Roadmaps 
⚡Salesforce Centers of Excellence to accelerate value creation
⚡Salesforce and HubSpot CRMs and Marketing Automation
⚡eCommerce AI automations
⚡Customer Experience BPO

Other things Alejandra loves:
🤿 Diving! You may spot her inside the MIA Frost Science Museum big tank!
🥁 Playing drums and guitar.
🏕 Camping, hiking.
🫶Supporting nonprofits through CatchaFire.org.

I can’t wait to help you on your AI journey!

Prior Leadership Roles

@Deloitte

As Managing Director, I led the Global Salesforce Center of Excellence, a team of 200 Trailblazers responsible for strategy, delivery, operations and the Mulesoft C4E. Together, we transformed how Deloitte does business using the platform created value for multiple Business Areas, Member Firms and transformational programs like global CRM. We enabled strategic initivates and investments as part of the 360° Alliance with Salesforce.

@Freddie Mac

As CRM Director, I built the Salesforce COE, a Business + IT team of "black-belts" transforming how Freddie Mac improves the way they serve millions of customers and empowers employees to adopt new ways of working. As Product Owner, I drove the Salesforce transformation roadmap across the Single-Family and Investment Capital Markets areas which helped increase market share, improve customer and employee satisfaction.

@Teleperformance

I served as VP of Global Business Intelligence and CRM Strategy. I had the privilege to build this practice from scratch and led teams across 3 continents. Together, we helped Teleperformance become the undisputed world leader in BPO Customer Experience by producing actionable insights powered by Salesforce and developing growth strategies that enabled the Executive Leadership and Sales teams make better decisions.

Testimonials

What People Say

Chief AI Wiz Programa de IA Para Realtors Client Testimonial Lissette-barrios
Chief AI Wiz Programa de IA Para Realtors Client Testimonial Lissette-barrios mary-g-arias
"We engaged Alejandra to lead a very cross-functional and thorny project to assess our current Hubspot and Salesforce instances and figure out how we could improve and streamline our pipelines and increase our data fluency. She was amazing, providing comprehensive and practical recommendations as well as identifying improvement areas we would never have surfaced. She was super easy with which to work, a great communicator and fast without sacrificing depth of analyses. I highly recommend her."
Pam Smith, VP External Affairs, Thorn.
"As a Case Manager at the University of Miami Center for Autism, my main focus is supporting families. Keeping notes in our database used to take up a lot of my time. Alejandra's AI expertise has helped me streamline my processes, freeing up valuable  time to spend with parents and help them find the best therapies and resources. Even in the early stages of the collaboration with Alejandra, the benefits are truly amazing. Thanks to Alejandra, I can better help families navigate their challenges."
Daniela Chaparro, Case Manager, University of Miami Center for Autism and Related Disabilities.
"Alejandra built our Salesforce Center of Excellence from scratch. She employed design thinking and agile and balanced rapid functionality rollouts with risk-mitigating governance and shareholder buy-in. Alejandra’s cohesive team modeled her leadership style of using strong communication and relationships to move at the speed of trust. We are positioned well for the future because of her investment in our Salesforce framework."
John Boland, Director at Freddie Mac.
"I partnered with Alejandra to implement an enterprise-wide transformation and adopt the Scaled Agile framework into the organization. She is amazing at getting her team comfortable with change. She is creative and any team would be lucky to have her as an inspirational senior leader."

Helen Wassef, Transformation Leader Deloitte.

"Alejandra is a strategic force! She is a leader who truly understands the Salesforce ecosystem. She is an expert in building a world-class Salesforce Center of Excellence and the challenges that can come along with that. Alejandra knows how to ask the hard questions and get people aligned to a strategic roadmap that is centered around key goals and objectives. Not only can Alejandra create value on the Salesforce platform aligned to user and customer needs, she's able to run a smooth operation and agile delivery team. Working with Alejandra was a delight!"
Bhavini Amin, Former VP at Roostify & Freddie Mac.
"Alejandra headed Teleperformance's business intelligence and CRM unit, a team consisting of members from several countries around the world. She impressed me with her ability to deliver on time, every time, and with her ability to ensure that her team delivered world-class quality of work. She demonstrated to be an excellent leader."

Matthew Bowman, Global Marketing Executive.

"10X Cloud Value challenged us to re-think our roadmap and processes to get more value from the platform. Alejandra has deep experience in Salesforce and she was able to give us invaluable insights and actionable recommendations."
Alex Aaron, Partner at Law Firm.